Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- By Phone
Contact us on 01761 436333
If there is a genuine medical emergency or concern we will of course see anyone at short notice.
If all our appointments are full or you have a really urgent problem that needs attention before the next available appointment, please make it clear to the receptionist that you feel there is a potential emergency. The receptionist may ask a doctor to call you back straight away to decide the best course of action.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- By Phone
Contact us on 01761 436333 - In Person
Visit our reception desk - Online
Use our Online GP Appointment System – SystmOnline
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- By Phone
Contact us on 01761 436333 - Online
Use our Online GP Appointment System – SystmOnline
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you need a home visit, you can help us by calling reception before 9.30am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think your medical condition requires it and will also decide how urgently a visit is needed.
Extended Access
We offer advanced bookable Face to Face appointments on a rota basis on a Monday morning from 7.30 am to 8.00am with our Practice Nurse & Healthcare Assistant and on a Saturday morning once a month from 08.00am to 12.00pm with a GP Face to Face.